Our Chief Adventure Officer Neil Lapping's vision and drive in developing a customer focused adventure travel business has been rewarded at the Entrepreneur of the Year awards ceremony in Scotland, which celebrates the individuals behind successful and dynamic businesses.
Congratulations Neil Lapping @macsadventure the judges loved your unique scalable business and focus on customer experience #EOY2017UK pic.twitter.com/RzUEHmPnJl
— EY EOY UK (@EOY_UK) June 22, 2017
Macs Adventure has been on quite the journey from small beginnings in 2003 to offering a selection of over 400 walking & cycling holidays to over 18,000 active and independent adventurers in 2017, and this recognition is in reflection of Neil's determination. There have been challenging times, and scaling a company at the pace Macs Adventure has grown over the last few years has taken huge effort, commitment, and the occasional leap of faith!"
Neil with the Macs Adventure team at the company's Skypark HQ in Glasgow
Now settled into the company's new headquarters at Skypark, Glasgow, we're all delighted and very proud not only to be part of the achievement, but also to be representing a forward thinking company focused on enabling its customers (and staff) to have a richer and more immersive experience of the world around them, having active adventures in all corners of the world.
A forward thinking, flexible, and dynamic working space at Macs Adventure's HQ
At Macs Adventure the team are encouraged to always put customer experience at the heart of everything they do. This simple premise (in addition to adhering to these client focused values) has undoubtedly contributed to the company's success.
Company values are at the heart of what we do (and written on the walls!)
Well done Neil, and here's to many more years of fun and adventures (and hopefully a growing trophy cabinet!).